Privacy Policy

Last updated: February 23, 2025

Introduction

At Civa AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our interview preparation and career development services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

Personal Data

  • Name and contact information
  • Professional and employment history
  • Educational background
  • Interview recordings and transcripts
  • Resume content and career preferences
  • Account credentials

Usage Data

  • Device and browser information
  • Service usage patterns and preferences
  • Performance metrics and analytics

How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our service
  • To personalize your interview preparation experience
  • To improve our AI algorithms and service quality
  • To communicate with you about service updates
  • To provide customer support
  • To detect and prevent fraudulent activity

Data Protection

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Data Sharing and Disclosure

We may share your personal information with:

  • Service providers who assist in operating our platform
  • Analytics partners to improve our services
  • Law enforcement when required by law
  • Business partners with your explicit consent

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Request data portability
  • Withdraw consent at any time

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: itsoyondi@civaai.com

Phone: (616) 323-4136